I bought one of these mixers fully aware of the fact that I was getting a refurbished unit that may not be perfect. Sure enough after a couple of months of pretty light use the speed control went out on my unit. It didn't matter what power level I set the thing to, the second I turned it on it would ramp up to its top speed and shut itself down after exceeding the normal top speed.
So I called up KitchenAid customer support - after hearing my problem and verifying that I was under warranty they sent me out another refurbished unit. Once I got that one I threw the broken one in the box and slapped the return lable on it, and away it went. Extremely painless.
As for the capabilities of the unit I will admit that I have not done everything that it's capable of yet (for instance, I have not made bread with the dough hook) but everything that I have done with it has been great - cookies, cakes, whipped cream, mashed potatoes, etc. Plenty of power, solid performance, quality attachments, etc.
Bottom line: this item is refurbished so watch out, it might not be 100 percent fixed - but KitchenAid will take care of you if you're unlucky.
Factory-Reconditioned KitchenAid Professional HD Series 5 Quart Bowl Lift Stand Mixer, Silver Feature
- Remanufactured to like-new condition; 6 month warranty
- Heavy-duty kitchen stand mixer with 475-watt motor and 10 speeds
- Soft-Start feature prevents splashing and flour clouds
- Unique mixing action: beater spins clockwise as the shaft spins counter-clockwise
- Includes 5-quart stainless-steel bowl with ergonomic handle and flat beater attachment
Factory-Reconditioned KitchenAid Professional HD Series 5 Quart Bowl Lift Stand Mixer, Silver Overview
The Professional HD Series has a powerful 475 watt motor that delivers enough power to handle the heaviest mixtures, and mix large batches easily. This bowl lift model has brackets on the bowl that fit over support pins on the stand mixer, which is than lifted up by a handle on the right side of the mixer to lock the bowl in place while mixing (designed for handling heavy mixtures and large recipes). The dish washer safe, 5-quart polished stainless steel bowl with ergonomic handle is big enough to handle large batches of heavy mixtures. Its ergonomically designed handle is contoured to fit the hand and makes lifting the bowl more comfortable.
Factory-Reconditioned KitchenAid Professional HD Series 5 Quart Bowl Lift Stand Mixer, Silver Specifications
With 475 watts of power and a 5-quart bowl capacity, you can be assured that this refurbished KitchenAid Professional 5 Plus stand mixer tackles big jobs. This factory-reconditioned machine prepares food for a crowd and ably handles tough mixes. Its body features durable die-cast metal construction and offers a direct-drive transmission and all-metal gears. The sturdy lifting mechanism uses a metal arm and steel lever to effortlessly raise an ingredient-filled bowl. The bowl itself features stainless steel construction, two pins to attach to the lifting arm, and an ergonomically designed handle for comfort during use.
Ten speeds allow for everything from whipping egg whites to slow churning bread dough and the Soft-Start feature keeps power in check to prevent splashing and flour clouds. A unique mixing action spins the beater clockwise while the shaft spins counter clockwise; this results in an even blend. As a safety measure, the motor stops in the event of an obstruction or overloading. An integrated hub cover with hinge flips up to allow easy installation of attachments. A flat beater comes with purchase but additional pieces including a wire whip, dough hook, citrus juicer, and sausage stuffer can be purchased separately. The machine measures 16-1/2 by 12 by 14 inches. Pop the bowl and beater in the dishwasher for cleaning and wipe the main body with a warm damp cloth.
What's in the Box
Mixer, stainless steel bowl, flat beater, dough hook, professional wire whip, printed operating instructions
*** Product Information and Prices Stored: Mar 21, 2010 08:07:33
